Boiling Over ; Council Helpline Dealing with 7,000 Calls a Day
Birmingham Mail › January 14, 2010
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Summary
THOUSANDS of Birmingham council tenants are shivering through the worst winter in decades with a repair line struggling to cope with up to 7,000 calls a day.
Boilers are overheating, pipes bursting and radiators springing leaks as heating systems buckle under the strain of sub-zero temperatures.See the full content of this document
Extract
Boiling Over ; Council Helpline Dealing with 7,000 Calls a Day
Council managers admitted the authority's housing call centre, through which the city's 68,000 council ...
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